Shipping & Returns
Shipping TimesWe endeavour to have all orders dispatched within 1-2 business days once payment has been received.
Order Cancellation Due To Error
Where a product has been listed at the incorrect price or with incorrect descriptive information or image due to typographical error or similar oversight, we reserve the right to cancel a transaction. Where payment has been made we will contact you via the details supplied to organise an immediate refund.
We undertake to replace any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us through our designated “contact us” webpage with a description and photos of the damaged item.
If we are unable at the time of return to replace or exchange damaged goods, we undertake to reimburse your credit card for the amount initially debited for the purchase including packaging and postage charges.
We also undertake to exchange any undamaged product purchased from us so long as it is returned unused and with proof of purchase within fourteen (14) days of purchase however we will not provide any refund of such purchase. If undamaged goods are returned to us for exchange, we do not refund any packing and postage charges. Return of undamaged goods for exchange is entirely at your cost and risk.